Hertz's one-way inter-city daily rate is $75. This applies to all one way rentals. You can save this fee by being flexible about the places and times of the year that you rent a vehicle. Hertz will automatically calculate your daily rate if you return the vehicle late. Even if the vehicle is returned a day before, it is a good idea to check with the rental agency first so that they can ensure the car meets the daily rate.
Locations
Hertz does NOT charge a drop off fee. However, they will charge mileage. This information will be provided on your online booking. Thrifty also has a drop fee. You will be responsible for paying it if you return the rental car at a new location. Hertz has a variety of locations that are within walking distance to the airport and nearby neighborhoods, which makes it a competitive rental car company. The company also has thousands of neighborhood locations nationwide.
Year of the year
Hertz, a large car rental company, doesn't charge a drop off fee but does charge a mileage charge for one-way rentals. These fees are displayed as inter-city charges when you book online. Thrifty, however, charges a drop fee for one-way rentals. Depending on where you rent a car, different rental companies charge different rates for drop-off and pickup services.
Stanley's claim against Hertz
Mark Stanley is an entrepreneur that advises corporations about customer service. His case against Hertz is a case study in bad customer service. Stanley had rented an automobile from Hertz by Delta Air Lines for a trip to Hawaii. Stanley scheduled the car return for July 13, at 8 pm. However, he didn't receive confirmation by email before he left. Even after asking, he did not receive any response to his email. Stanley sent an e-mail to Hertz requesting a reply. Hertz didn't respond.
Hertz provides comprehensive insurance protection, including Personal Accident Insurance and Personal Effects Coverage. These insurance packages are not separate and do not cover the rental car drop-off fee. Both policies provide coverage for accidental death and medical expenses, which can prove to be a problem when renting a car. Personal Accident Insurance also covers passengers in the car, which is an added benefit for customers who want extra protection. David Lazarus, Los Angeles Times reporter, wrote about a Hertz car rental that went wrong in Hawaii.